Terms & Conditions

Online Purchases

The agreement between the customer and RAVES is subject to the following terms and conditions:

1. All prices, unless indicated otherwise are in Indian Rupees.
2. In case of non-delivery, unsatisfactory or delayed performance of services or damages or delays will be dealt by the management and all efforts towards peaceful settlement will be entertained.
3. Orders will be delivered within 10 days of receipt of payment. Complaints, dis-satisfaction reported within 10 days of receipt of the product will be sensitively tended to. If you happen to find defect/s in products or any replacement because of size, we will be happy to exchange it after due verification of the nature/cause/circumstances of the damage/injury and if the evidences support the defective nature of the garment.
4. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the User placing the order.
5. Delivery of orders would be done address specific not person specific.
6. Shipment/delivery time of order processing starts from the day of receipt of the payment/COD(Cash on Delivery)confirmed against the order placed with RAVES. RAVES shall not be liable for any delay / non-delivery of purchased goods by the flood, fire, wars, acts of God or any Force Majeure that is beyond the control of RAVES.
7. Presently, the service(s) of RAVES Shopping are being offered free of cost. However, RAVES reserves the right to charge a fee for any or such facilities.
8. RAVES reserves the right to confirm and authenticate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly) and are suspected to be used in mal-intentions, RAVES has the right in its sole discretion to reject the order and debar the User from further interactions.
9. Partial delivery of product needs to be reported within 10 days of receipt of the product.
10. The color/look of the garment appearing as on the website may slightly differ from the actual product because of shading and light variations.

Termination /Suspension

The User agrees that RAVES may under certain circumstances and without prior notice, immediately terminate the User's user ID and access to the Website/Services. Causes for termination may include, but shall not be limited to requests by enforcement or government agencies, etc.

Communication with Users

RAVES reserves the right to communicate with Users regarding this site and User’s use of this site or any product or service purchased by User on this site.